About
"Effective Service Redesign: A Practical Guide" is designed to empower public-facing organizations with the essential skills and methodologies for successful service redesign. This course combines expert insights with practical applications, allowing participants to gain hands-on experience in transforming services to enhance efficiency and customer satisfaction. Through two comprehensive learning segments, attendees will learn to assess current service models, identify areas for improvement, and implement effective redesign strategies tailored to their specific needs. Participants will walk away with actionable frameworks and tools needed to drive change within their organizations, ultimately leading to improved outcomes and cost savings. Join us and unlock the potential to make a lasting impact in your organization!
You can also join this program via the mobile app. Go to the app